Last updated: March 16, 2026
This Privacy Policy describes how Voomer LLC ("Voomer," "we," "us," or "our") collects, uses, processes, stores, shares, and protects information when you use Voomer® and any of its related products, services, websites, and applications, including but not limited to https://www.tryvoomer.com, https://app.tryvoomer.com, https://vibecheck.tryvoomer.com, and any other domains or subdomains operated by Voomer LLC (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must discontinue use of the Platform immediately.
The categories, examples, and lists of data, third-party services, and processing activities described throughout this Privacy Policy are illustrative and may not be exhaustive. We may collect, use, and share additional information not specifically enumerated herein in connection with the operation and improvement of the Platform.
We collect information broadly across several categories. The depth and scope of data collection reflects the nature of our service: providing AI-powered analysis and coaching for video interview performance. We collect information you provide directly, information generated through your use of the Platform, and information obtained from third-party sources.
When you create an account or interact with the Platform, we may collect information that includes, but may not be limited to:
The core function of the Platform involves recording and analyzing your video interview practice sessions. When you use the recording features, we collect information that includes, but may not be limited to:
To provide performance feedback, the Platform processes your recordings using computer vision and audio analysis technologies. This processing generates biometric and physiological data, including but not limited to:
Your spoken content is transcribed and analyzed in depth. We collect and process data that includes, but may not be limited to:
Your transcripts and recordings are processed by artificial intelligence systems, including large language models, to generate outputs that include, but may not be limited to:
We automatically collect information about your device and how you access the Platform that includes, but may not be limited to:
We collect detailed information about how you interact with the Platform that includes, but may not be limited to:
When you make purchases on the Platform, we collect information that includes, but may not be limited to:
We do not directly store credit card numbers or full payment card details. Payment card data is handled by our third-party payment processor (Stripe, Inc.).
We collect information related to our communications with you that includes, but may not be limited to:
When you visit our Platform, create an account, record practice sessions, make purchases, or contact us.
Through cookies, pixels, local storage, analytics tools, and other tracking technologies embedded in the Platform. Our analytics systems are configured to automatically capture user interactions, including click events, page views, and form submissions.
Your video and audio recordings are processed through automated pipelines involving multiple AI and machine learning systems. These pipelines run across containerized cloud environments and may involve sequential processing by multiple models and services to generate the comprehensive analysis delivered to you.
We may receive information about you from authentication providers, payment processors, analytics platforms, and advertising networks that interact with the Platform.
We use the information we collect for purposes that include, but may not be limited to:
The Platform integrates with and shares data with numerous third-party services to deliver its functionality. These include but are not limited to:
Each third-party provider's use of your data is governed by their respective privacy policies and data processing agreements. Your data may be transmitted to any of the above providers in connection with the delivery of our services.
The Platform uses cookies, pixels, local storage, and similar technologies to collect and store information. These include, but may not be limited to:
Some tracking technologies on the Platform operate automatically upon page load. You may manage cookie preferences through your browser settings, though doing so may affect Platform functionality.
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include, but may not be limited to:
We use commercially reasonable efforts to protect your information through administrative, technical, and physical safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your data.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including but not limited to:
To exercise any of these rights, please contact us at support@tryvoomer.com. We will use commercially reasonable efforts to respond to verified requests in a timely manner.
Your information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. Our third-party service providers operate globally, and your data may be processed in any country where our providers maintain infrastructure. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@tryvoomer.com and we will use commercially reasonable efforts to delete such information.
The Platform collects and processes biometric data as described in Section 1.3, including facial geometry, eye tracking patterns, and vocal characteristics. This data is collected for the purpose of providing interview performance analysis and coaching feedback. By using the recording and analysis features of the Platform, you consent to the collection and processing of this biometric data. If you reside in a jurisdiction with specific biometric privacy requirements (including but not limited to Illinois, Texas, or Washington), this notice serves as the required disclosure of our biometric data practices.
Biometric data is retained for the duration described in Section 6. We do not intentionally sell, lease, or trade biometric data to unaffiliated third parties, though such data may be transmitted to service providers as necessary to deliver the services described in this Privacy Policy (e.g., AI processing providers for analysis).
We generate aggregate and de-identified data from user recordings and analysis results. This data includes population- level performance statistics such as average eye contact percentages, speaking pace distributions, filler word frequencies, and emotional state distributions across our user base. This aggregate data is used for product improvement, marketing, public-facing analytics tools, and research purposes. Because this data does not identify individual users, it is not subject to the same restrictions as personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Platform following any changes constitutes your acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
This Privacy Policy is effective as of March 16, 2020 and applies to all users of the Platform worldwide. For information about our general terms of use, please see our Terms of Service. For additional disclaimers, please see our Disclaimer.